Shipping policy

**Note: Items that may melt in transit (body butters, lotion bars, lip balms, and salves) are not recommended to be purchased during warmer weather, which can vary due to the region you live in. These items cannot be returned or refunded because of melting. Please do not leave your package out in the weather.

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. During times of higher order volume, this processing time may be longer. You will receive another notification when your order has shipped. Orders may be delayed if the postal or shipping service is experiencing high volumes or delays as well. Please check your tracking number for more information about estimated delivery dates.

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated based on weight and displayed at checkout.

For free shipping: We offer free shipping on orders over $50.

Shipping option	Estimated delivery time	Approx. Price
First Class Mail - USPS (under 1lb)	5 to 7 business days	$3-6
Priority Mail - USPS (1lb+)	3 to 5 business days	$7-11
Local Pickup	1 to 2 business days	FREE

Local Pickup

You can skip the shipping fees with free local pickup at 2102 Burlington Road, University Park, IA. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready along with instructions.

Our pickup hours can vary depending on availability - please contact us to arrange a pickup time. Generally, pickup is available during normal business hours (8-5pm weekdays, occasionally available on weekends).

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at info@hemsworthhomestead.com with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

USPS is the only mail service that is allowed to ship to P.O. boxes. Please make sure to include your PO Box number in your shipping address to ensure no delays in your shipment.